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Ten Secrets the Insurance Adjuster Won’t Share with You

Raleigh Personal Injury Attorney

If you or a loved one has been injured in an accident, you will probably get a call from an insurance adjuster. Here are ten secrets the adjuster won’t tell you.

First Secret
Q: This accident was not my fault, but I am still suffering from some of the injuries. What can I expect from the careless driver’s insurance company?

A: The other driver’s insurance company will probably call you. The insurance adjuster might offer to pay your medical bills and lost wages to get a quick settlement. But don’t be fooled; by law you may also be entitled to money for your pain and suffering, and changes in your lifestyle. At Whitley Law Firm, our insurance lawyers can help you decide how much they should pay.

Second Secret
Q: The accident caused some pretty bad injuries. I’m not sure what the future holds, but the insurance adjuster wants me to sign a settlement now. What should I do?

A: It’s almost always a big mistake to settle too soon. The careless driver’s insurance company may be required to pay all medical bills and lost wages - past and future. Before we settle cases, we contact your doctors to get estimates of future medical expenses and possible future changes to your lifestyle. On the other hand, if you wait too long, your claim might be banned by certain time restrictions. Be safe. Call our insurance lawyers.

Third Secret
Q: I am all confused. The insurance adjuster is talking about all different types of insurance: underinsured coverage, uninsured coverage, and liability insurance. What do I do?

A: That’s where an insurance lawyer from Whitley Law Firm comes in. There are many types of insurance. Depending on the circumstances, you might be entitled to benefits from more than one policy. But be careful. The insurance adjuster who calls you probably represents only the liability insurance for the other driver. If you sign the release he gives you, you might lose your rights to get benefits from other types of insurance.

Fourth Secret
Q: I was a passenger injured in an accident caused by a friend. Can I still recover without causing my friend financial hardship?

A: Yes. Even if a friend or family member caused your accident, you can usually be fully compensated. A claim can be made against the insurance company with nothing out of the pocket of your friend or family member, even though they caused the accident.

Fifth Secret
Q: In the past, my family has used a general practice attorney for wills and family law issues. Is it really necessary to retain an attorney who only practices in accident/injury law?

A: At Whitley Law Firm, our insurance lawyers work daily with numerous insurance companies and keep current with the specialized laws and regulations affecting accident cases. We have a substantial amount of experience and only handle cases like yours. And we also treat clients like people - not just another case file.

Sixth Secret
Q: My medical bills are mounting and my good credit is being jeopardized. What can I do to stop possible lawsuits and judgments?

A: The Whitley Law Firm insurance lawyers can often negotiate with your medical providers to delay collection actions until you get a settlement. Sometimes we can even help find other available medical insurance that you did not know about.

Seventh Secret
Q: I thought about negotiating my claim on my own. How do I know if the insurance adjuster’s offer is fair and reasonable?

A: You don’t. The fair settlement value of your case depends on many facts and issues. Remember, the adjuster works for the insurance company - not for you. His job is to get the lowest possible settlement. Our insurance lawyers are knowledgeable, experienced, and work only for you. Our job is to get the highest possible settlement for you.

Eighth Secret
Q: Why does the insurance adjuster recommend that I not hire an attorney?

A: Probably because insurance settlements handled without an attorney is usually cheaper for the insurance company. Some people make settling their claim a “do it yourself” project to save money. Oftentimes, an attorney can point out rights and remedies you are entitled to which the insurance company is not obligated to tell you about. Injury law is probably not something you are well acquainted with. The insurance companies certainly know that. Let the professionals at Whitley Law Firm help you through this process.

Ninth Secret
Q: Should I hire a lawyer now or wait for the insurance company to make me a first offer?

A: You certainly have every right to wait for the insurance company’s offer before calling an attorney. However, in the meantime, the insurance company will want to take recorded statements from you and other persons involved in the accident. You will not have appropriate representation to safeguard your interests in this phase of the case. The insurance company may also attempt to make use of medical release forms, which they are not entitled to use. Information a lawyer might use to benefit your case may become unavailable or lost by the time you seek legal counsel. The insurance company is working on the case within days of the accident occurring. You should also have appropriate representation as soon as possible so that your interests are safeguarded.

Tenth Secret
Q: If I hire an attorney, does that mean my case will end up in trial?

A: No. Most cases are settled without a trial. In fact, less than 5% of such cases actually end up in trial. Sometimes we also get cases resolved by arbitration or mediation - both of which are much faster and less stressful than a trial.

If you were injured in an accident, contact a Raleigh personal injury attorney from the Whitley Law Firm right away. With six offices located in Raleigh, Charlotte, Jacksonville, Kinston, New Bern and Winston-Salem, we are fully prepared to assist you!

For more information or to contact a lawyer from Whitley Law Firm, please call or e-mail us today.